IPU Water Service

To Begin Water Service with Industry Public Utilities Water System | IPU

If you are within the City of Industry Waterworks System (IPU) coverage area, please read the below information on starting water service.

If your are within the La Puente Valley Water District (LPVCWD) coverage area, please follow this link to visit lapuentewater.com for information on starting water service.

If you need assistance determining if you’re within the coverage areas, view our interactive map here, or contact us for assistance.

For Owners:

  • Verification of Ownership & Warranty of Payment Form must be completed.

    Download Verification of Ownership Form

  • Proof of ownership: A copy of Escrow Papers or Property Tax bill with owners name and address on the document.

  • Copy of your current Driver’s License or Identification Card, Social Security Number and/or Tax ID Number.

  • $25.00 Non-Refundable Application/Transfer Fee.

For Tenants:

  • Tenant application Form must be completed.

    Download Tenant Application Form

  • Rental or Lease Agreement.

  • Copy of your current Driver’s License or Identification Card, Social Security Number and/or Tax ID Number.

  • $25.00 Non-Refundable Application/Transfer Fee.

You may submit your documents and payment in person at:
112 N 1st St. La Puente, CA 91744
Cash, check, money order & credit card accepted in the office.

You may also submit your documents by email at:
service@lapuentewater.com

If submitting in person, please do so during business hours.
Office hours: Mo-Thu 7:00am to 4:30pm – Fri 7:00am to 3:30pm – Closed alt Friday


To Stop/Discontinue Service

To discontiue your water service, please call us at our office at: 626.336.1307 for assistance.


Customer Support

If you need assistance with your water service, please complete the below form and we’ll get back to you as soon as possible. Or call us at : 626.336.1307 during business hours.

    Customer Support Form

    Select your type of inquiry:

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