IPU Water Service
IPU or LPVCWD Water Service?
Industry Public Utilities provides water service to residents within the City of Industry and the unincorporated county area known as Avocado Heights. View the map below and click on the highlighted areas to determine if you’re within the coverage areas. Use the map tools to zoom in for a street-level view. If you need assistance, you can contact us here.
If you are within the City of Industry Waterworks System (IPU) coverage area, please read the below information on starting water service..
If your are within the La Puente Valley Water District (LPVCWD) coverage area, please follow this link to visit lapuentewater.com for information on starting water service
To Begin Water Service with Industry Public Utilities Waterworks System (IPU), please provide the following:
For Owners:
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Verification of Ownership & Warranty of Payment Form must be completed.
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Proof of ownership: A copy of Escrow Papers or Property Tax bill with owners name and address on the document.
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Copy of your current Driver’s License or Identification Card, Social Security Number and/or Tax ID Number.
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$25.00 Non-Refundable Application/Transfer Fee.
For Tenants:
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Tenant application Form must be completed.
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Rental or Lease Agreement.
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Copy of your current Driver’s License or Identification Card, Social Security Number and/or Tax ID Number.
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$25.00 Non-Refundable Application/Transfer Fee.
You may submit your documents and payment in person at:
112 N 1st St. La Puente, CA 91744
Cash, check, money order & credit card accepted in the office.
You may also submit your documents by email at:
service@lapuentewater.com
If submitting in person, please do so during business hours.
Office hours: Monday – Thursday 7:30 A.M. – 4:00 P.M. and Friday 7:00 A.M. – 3:30 P.M.
To Stop/Discontinue Service
To discontiue your water service, please call us at our office at: 626.336.1307 for assistance.
Customer Support
If you need assistance with your water service, please complete the below form and we’ll get back to you as soon as possible. Or call us at : 626.336.1307 during business hours.